Refund policy

30-day returns

You may request a return of unused products within 30 days of delivery for a full refund. Contact us with your order number before sending your return.

Used products

Products that have been used cannot be returned for a change of mind. If only part of a package has been used, we will refund the unused bottles returned within the 30-day return period. This does not affect requests concerning defective, incorrect or damaged products.

Return shipping

For defective, incorrect or damaged products, we cover return shipping. For change-of-mind returns, you cover the return shipping cost.

Damaged or missing deliveries

If your order is damaged in transit, contact us within 72 hours of delivery so we can arrange a replacement. Keep photos of the packaging and contents; our team will explain how to send them by email. If your order has not arrived, contact us within 7 days of its estimated delivery date so we can investigate.

Order details

If you notice an error in your delivery address, contact us within 24 hours of ordering. Gift cards and items marked final sale are not refundable.

Refunds

Approved refunds are returned to the original payment method a few business days after your return arrives.

Contact

For return requests or questions, use our Contact Us form and include your order number.